Tony Seymour of Radio Cab 201 is a kindly gray haired fella who drives the big Dodge Sprinter cab. He dropped me off after my train arrived last Wednesday at the Embassy Suites. He gave me his card and told me to call him when I needed a ride back. Now that is great customer service (and the first time a cabbie has ever given me a hotline to him). He was very interested in the stuff I was doing for work, especially as it relates to thinking through the website from the perspective of an average user. I should snap a picture of him. He is the sort of guy who restores your faith in humanity, maybe just because he talks you up. Yet there is something more, a kind of deep wonder with his fellow man, and openness that breaks down the petty barriers separating young ambitious software manager (Secret of My Success anyone?) from wizened wiseacre cabbie.